Medical carrier
Specimen transport with a chain of custody you can audit.
stera moves clinical specimens, surgical instruments, and temperature-controlled inventory for labs, surgery centers, and imaging facilities. Every handoff is scanned, timed, logged, and signed. The completed record is available to both facilities.
Serving 4 regions · STAT dispatch 24/7
- 06:42:11Collected
Memorial City Clinical Lab
4 tubes · seal 88-2241 · R. Okafor
- 06:58:03In transit
Unit 14 · Route SE-14
Refrigerated hold · 4.2 °C
- 07:26:49Received
Texas Medical Center Pathology
Signed · J. Castellanos
- — — : — — : — —Released
Awaiting result release
Opens to the ordering provider
- 99.7%
- On-time arrival
- < 90 min
- STAT response
- 2–8 °C
- Validated cold chain
- 0
- Unexplained custody gaps
Trailing 90 days
In-network pickup
Continuously logged
Since launch
What we carry
Laboratory, surgical, and imaging work run on different clocks.
A tray that misses an OR start and a specimen that misses its stability window need different routing. We plan them separately.
Clinical laboratory
Scheduled specimen runs between draw sites and your reference lab, timed to your instrument cutoffs.
- Daily and multi-daily route service
- Stability-window planning per assay
- Reference lab interchange and STAT add-ons
Surgery centers
Instrument trays, implants, and pathology moved on OR time. STAT calls are dispatched against the OR board.
- Loaner tray delivery and same-day return
- Frozen section and intraoperative runs
- Sterile processing transfers between sites
Imaging centers
Contrast, biologics, and prior studies, each carried with a complete handling record.
- Temperature-controlled and validated ambient
- Short-window radiopharmaceutical transport
- Inter-site inventory balancing
Chain of custody
Every specimen passes four logged checkpoints.
A custody record shows who held the specimen, when, at what temperature, and who signed for it. Auditors ask for that record.
- 01
Collected
The courier scans each container at the draw site, confirms the seal number against your requisition, and captures the releasing staff member's signature. The record opens when the specimen leaves your counter.
- 02
In transit
Location and compartment temperature are logged continuously throughout the leg. If a refrigerated hold drifts outside 2–8 °C, dispatch is alerted while the vehicle is still moving and the excursion is written into the record.
- 03
Received
The receiving lab scans the same containers and signs. Counts that do not reconcile stop at the dock and escalate to a coordinator.
- 04
Released
The completed record — every scan, timestamp, temperature reading, and signature — is available to both facilities. You can pull it for an audit yourself.
Handling tiers
- 15–25 °C
- Validated ambient
- 2–8 °C
- Refrigerated
- −20 °C
- Frozen
- −150 °C
- Cryogenic, by arrangement
Coverage
Greater Houston and the lab corridors around it.
stera runs scheduled routes across Greater Houston and contracted long-haul legs to reference labs along the I-10 and I-45 corridors. If your facility sits outside the map, call dispatch and they will tell you whether stera can hold the schedule.
- Scheduled routes
- Mon–Sat, 05:00–21:00
- STAT dispatch
- 24 / 7 / 365
- Texas Medical CenterScheduled daily routes · STAT coverage
- Greater HoustonScheduled daily routes
- Galveston and Clear LakeContracted long-haul legs
- Austin and San AntonioOvernight lab interchange
Outside the map? Call dispatch at (000) 000-0000.
Request a pickup
Send the route and a coordinator will review it.
A coordinator reviews every new facility and comes back with a route plan and pricing. If the volume or timing does not fit the current network, they will tell you what stera can and cannot cover.
A named coordinator
One dispatch coordinator owns your account.
Pricing against the route
Quoted on stops, mileage, and timing.
Custody records from the first pickup
Every pickup is logged and auditable from the start.